Frequently asked questions
In our Frequently Asked Questions (FAQ) section you should be able to find the answers to all your questions, at least all those we’ve been asked before. If the answer you need is not here please send us your FAQ enquiry and we will do our best to answer it for you.
Click the link in your confirmation email or SMS on the day of your appointment. Ensure you have a stable internet connection, a camera, and a microphone.
Consultation prices are set by individual GPs and are typically $58 – $79 for a 10-minute appointment. Medicare coverage may vary.
Prescriptions can be sent directly to you via email or SMS. Show the electronic script token to your pharmacist to dispense the medication.
Yes, referrals can be provided during your consultation and sent electronically. Note that ADHD assessments may not be referred.
Yes, a medical certificate can be issued if deemed necessary by your doctor.
Yes, telehealth services are accepted for workers compensation, allowing rapid care delivery.
Your GP will provide a referral for diagnostic tests, which you can take to a local provider. Results are sent to the referring GP.
Yes, your information is protected with high-level encryption and stored in compliance with Australian privacy laws.
Reconnect using the link provided. If issues persist, contact our admin team for assistance.
Yes, you can access our services from anywhere in Australia with a stable internet connection.
Cancel with at least 24 hours’ notice for a full refund. Email finance@gp2u.com.au to request a refund. Cancellations with less than 24 hours’ notice are non-refundable.
Click the link in your confirmation email or SMS on the day of your appointment. Ensure you have a stable internet connection, a camera, and a microphone.
Consultation prices are set by individual GPs and are typically $58 – $79 for a 10-minute appointment. Medicare coverage may vary.
Prescriptions can be sent directly to you via email or SMS. Show the electronic script token to your pharmacist to dispense the medication.
Yes, referrals can be provided during your consultation and sent electronically. Note that ADHD assessments may not be referred.
Yes, a medical certificate can be issued if deemed necessary by your doctor.
Yes, telehealth services are accepted for workers compensation, allowing rapid care delivery.
Your GP will provide a referral for diagnostic tests, which you can take to a local provider. Results are sent to the referring GP.
Yes, your information is protected with high-level encryption and stored in compliance with Australian privacy laws.
Reconnect using the link provided. If issues persist, contact our admin team for assistance.
Yes, you can access our services from anywhere in Australia with a stable internet connection.
Cancel with at least 24 hours’ notice for a full refund. Email finance@gp2u.com.au to request a refund. Cancellations with less than 24 hours’ notice are non-refundable.
GP2U Telehealth
11 Chesterman Street
Moonah, TAS 7009
Copyright © 2011-2024 GP2U
Copyright © 2011-2024 GP2U
